Jocelyn Bieding is an Operations Manager leveraging over 16 years of experience in Retail and Telecommunications to drive success. A dedicated mother of two, Jocelyn has honed strong multitasking and organizational skills while fostering a positive, inclusive work environment. Previously recognized as a Top Performing Contact Center Team Leader, they emphasize active listening and transparent communication in their leadership style. Jocelyn holds a Certificate in Genetic Basic Management and a SIGMA Six - White Belt, showcasing their commitment to continuous learning and process improvement.
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