Heather Allman

Director of Support at AMS Controls

Heather Allman has had a varied work experience. Heather began their career in 2001 as a Faculty Fellowship at St. Louis University School of Law, where they assisted the Honorable Joseph J. Simeone in researching, drafting and editing an article on police rights to use deadly force. In 2002, they moved to AMS Controls as a Corporate Attorney. In 2003, they became an Associate Attorney at Millsap & Singer, where they were responsible for unlawful detainer cases in over 4 Missouri counties, including trials, and developed positive relationships with clients through timely, efficient work and personal attention. In 2006, they returned to AMS Controls as a Marketing Consultant. In 2007, they became Executive Secretary of the Board of Directors for Stella Maris, a St. Louis child care center, and also served as a Non-Profit Consultant for Share Pregnancy & Infant Loss. In 2008, they joined AMS Controls as Director of Support, and later as Director of Support & Communications. In this role, they lead process improvements to ensure top-notch support for customers, managed the development and implementation of internal training, oversaw quarterly in-house customer training, managed Support staff, and was the Microsoft Dynamics CRM Administrator. Heather was also responsible for coordinating marketing efforts, such as newsletters, email content, website management, social networks, trade shows, focus groups for products, and training events, as well as for marketing strategy and new product promotion. In 2011, they joined Merchant Relief Council as CLO.

Heather Allman has a long history of education. Heather earned a B.A. in Criminal Justice from Saint Louis University in 1999. Heather then went on to pursue a J.D. from Saint Louis University School of Law, which they completed in 2002. After that, they obtained an MBA with a Marketing Emphasis from Saint Louis University in 2006.

Links

Timeline

  • Director of Support

    January, 2020 - present

  • Product Manager

    March, 2010

  • Director of Support & Communications

    January, 2010

  • Marketing Associate

    December, 2008