Andrea Phipps

Andrea Phipps has extensive experience in customer service and software implementation, currently serving as a Software Implementation Consultant/Field Analyst at Amtech Software since February 2022, after holding the same title from May 2018 to September 2020. Prior to their role at Amtech, Phipps was a Customer Service Manager at Rusken Packaging, Inc., where Phipps built and managed a customer service team and handled pricing and quotations. Additional experience includes roles at KapStone Paper and Packaging Corporation as a Customer Service Supervisor, where Phipps developed training protocols, and as a Graphics Coordinator, ensuring that production materials met client specifications. Phipps also held various customer service and administrative positions at Longview Fibre Paper & Packaging, Pinnell Inc., and Haney Trucking, showcasing strong skills in project management, team leadership, and customer relations.