Amtelco is a telecommunications company specializing in call center software.

Telecommunications

Call Center

Software

Information Technology

Amtelco

Amtelco's headquarters in Mcfarland, WI, United States

Tom Curtin

Greg Beale

Pamela Hinz, SPHR

Jim Becker

Jason Petersen

Brett Minster

Nora Farber

Steve Brausen

Jordan Beale

Pat Dye

Dillon Clark

Jessica Mohns-Scanlan

Tom Lindsay

Matt Everly

Alan Tucker

Gloria Fruit

Jody LaLuzerne

Kevin Beale

Michael Quimby

Jaimie Guidry

Bradley Swift

Gary Burner

The Software Development Team at Amtelco designs, develops, and maintains the call center software solutions that power the company's telecommunications services. This includes creating mobile applications, web platforms, and comprehensive backend systems to enhance call center efficiency and customer experience. The team collaborates on innovative projects, conducts research and development, and ensures seamless software implementation and integration.

Software Development Team

The Operations Team at Amtelco ensures seamless execution and optimization of call center services by overseeing service delivery, managing office functions, implementing software solutions, and maintaining customer satisfaction. This team is responsible for driving operational efficiency, managing contracts, and aligning revenue operations to support the company's overall strategic goals.

Operations Team

The Engineering and Field Services team at Amtelco is responsible for the installation, maintenance, and optimization of call center software systems. They provide technical support, implement customized solutions, and ensure seamless integration of software with client infrastructures. This team plays a crucial role in enhancing client satisfaction and system performance.

Engineering and Field Services

The Sales Team at Amtelco is responsible for identifying, developing, and closing new business opportunities in the call center software sector. This team generates leads, maintains customer relationships, and manages sales pipelines across various regions to drive revenue and achieve company growth targets.

Sales Team

The Leadership Team at Amtelco, comprising the V.P., Vice President Customer Operations, and VP Finance & Human Resources, is responsible for strategic decision-making, overseeing operational efficiency, financial management, and ensuring excellent customer service delivery within the call center software segment.

Leadership Team

The Project Management Team at Amtelco oversees the planning, execution, and completion of call center software projects. They collaborate with various departments to ensure product delivery aligns with client needs and timelines, managing resources, budgets, and risk mitigation throughout the project lifecycle.

Project Management Team

Amtelco

Org chart

Teams

Software Development Team

Operations Team

Engineering and Field Services

Sales Team

Leadership Team

Project Management Team

Offices

Amtelco

Org chart

Teams

Software Development Team

Operations Team

Engineering and Field Services

Sales Team

Leadership Team

Project Management Team

Offices

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