Sheldon Wong

Sheldon Wong, SCLA, currently serves as a Senior Claims Specialist at Amtrak, where responsibilities include investigating liability and damage related to personal injury and property damage incidents, as well as managing claims database accuracy. Prior to this role, Sheldon accumulated nearly two decades of experience at Allstate, progressing through positions such as Field Property Claims Adjuster, Performance Consultant, Claims Service Leader, and Claims Adjuster. Key contributions involved conducting detailed inspections, analyzing insurance coverage, performing quality assurance reviews, and negotiating settlements in various litigation cases. Sheldon holds a Bachelor's degree in Restaurant/Food Services Management from San Francisco State University.