Tiara Brooks, MBA, currently serves as the Sr. Manager of NEC Business Development and Customer Insights at Amtrak since August 2023. Previously, Tiara held key roles such as Experience Metrics Manager at AARP from September 2020 to February 2023 and Sr. Analyst- Manager of Loyalty Programs at Choice Hotels International from March 2018 to February 2020, where analytical expertise contributed to innovative growth strategy development. Tiara's career also includes valuable experience as a Sr. Risk Specialist at Capital One, a Health Care Specialist in the US Army, and a Consultant at Verizon, where data analysis and system solutions optimization were emphasized. Educational qualifications include a Bachelor's degree in History/Education from Virginia State University and a Master's degree in Business Administration from the University of Maryland.
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