Eric Paulsen has extensive experience in support and customer care roles, primarily at Anaplan since September 2014, where positions have included Senior Principal Level 3 Support Analyst and Director of Customer Support. Prior to Anaplan, Eric Paulsen spent over 13 years at IBM as a Software Engineer and worked as a Support Analyst at Adaytum Software from 2001 to 2003. This diverse background in technology and customer support demonstrates a strong commitment to enhancing customer experiences and resolving technical issues.
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