Jackson Bailey is an experienced Level 3 Support Analyst at Anaplan, where responsibilities include collaborating with Engineering and Product teams to enhance customer experience and improving support processes through thorough documentation. Prior to this role, Jackson served as a Junior Level 3 Support Analyst at Anaplan, where engagement with product functionality and client guidance was emphasized. Earlier experience includes a position as a Junior Software Engineer at ELF Productivity Ltd, focusing on software development and project collaboration, and a role as a Packing Operative & Quality Control at Great Bear Distribution Ltd. Jackson's foundational professional exposure began during a work experience at CDW, which introduced key concepts in server clients and solution architecture. Jackson holds a Bachelor of Science in Computer Science from the University of Lincoln, attained from 2017 to 2021.
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