Shannon Quartly is a seasoned professional in customer success and financial applications with extensive experience in the technology sector. Currently serving as a Senior Customer Success Business Partner at Anaplan since January 2022, Shannon previously held multiple roles at IBM from September 2009 to March 2021, including Cloud Client Advocate focused on industry solutions, Escalation Leader for Customer Support in the Asia Pacific region, and TM1 Software Specialist. Earlier career experiences include managerial positions in financial applications at Cognos and consulting roles at Manugistics, demonstrating a strong background in financial systems management and customer support.
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