Aaron Young has extensive experience at Ancestry.com, serving in various leadership roles since 1999, with a focus on operations management and customer service excellence. As Senior Manager of Operations Support, Aaron effectively managed high-performing teams responsible for Quality Assurance, Training, and Corporate Insights, driving continuous improvement in service delivery. Notable achievements include the successful implementation of the CallMiner Speech and Text Analytics platform. Prior roles span managing international customer service operations, overseeing sales representatives, and handling escalated customer complaints in collaboration with legal and finance teams. Aaron's career began at Flipdog.com, where strong sales skills were demonstrated as a Sales Representative and Account Manager. Aaron holds a B.S. in Business Administration from Utah Valley University, earned in 2002.
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