Cx-Pro Brandy McHenry

Brandy McHenry, CX-PRO, currently serves as an Operations Specialist at The TemPositions Group of Companies, focusing on candidate alignment and compliance. Prior experience includes a role as Customer Service Specialist II at Anda, Inc., and a Talent Coordinator for the Vaccinate NY Project at The TemPositions Group of Companies. Brandy held various positions at Heritage Parts, where responsibilities expanded from Customer Service Representative to Customer Experience Coordinator and Team Lead, overseeing a team and conducting NPS surveys. Brandy holds a Customer Experience Certification from Rutgers University and additional education from Purdue University Fort Wayne.