Sofia Lehmann is an accomplished professional with extensive experience in customer success and business development across various industries. Currently serving as the Head of Customer Success at Andersen Lab since March 2022, Sofia is responsible for driving customer outcomes, resolving escalated issues, and enhancing the customer lifecycle through strategic initiatives. Previously, as a Senior Business Development Manager at Bundesdruckerei-Gruppe, Sofia focused on market analysis and implementing new business opportunities. During tenure at Slack, Sofia excelled as a Senior Success Manager and Business Development Manager, fostering customer engagement and driving platform adoption. Sofia began career as a Junior Account Manager at Kraken Digital Asset Exchange and holds a Master's degree in International Economics and a Bachelor's degree in Economics from the University of Tübingen.
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