Zoia Potapenko

Zoia Potapenko is a seasoned professional with substantial experience in service delivery and project management, currently serving as the Head of Service Delivery at Andersen Lab since February 2020, where responsibilities include managing a service delivery team and overseeing customer deliveries for custom software solutions. Previously, Zoia held positions as a Delivery Manager focusing on eCommerce solutions, and as a Project Manager, ensuring effective project execution and client communication. Prior roles include Business Development & Marketing Manager at Mimecast, where Zoia supported sales teams and managed partner relationships, and Marketing and Project Manager at Proofpoint, which involved coordinating innovation projects and marketing activities. Additionally, experience as a Business Development & Community Manager at KPMG Deutschland emphasized employee enablement and innovation within the organization. Educational credentials include studies at Hochschule Esslingen and the National Technical University "Kharkiv Polytechnic Institute."