Jennifer Hanson is a Global Customer Experience Leader at Andersen Corporation, known for excellence in transforming service centers and enhancing customer satisfaction through innovative strategies and AI technology. With a history of significant roles at Target Corporation, Jennifer achieved a $20 million expense reduction and improved employee satisfaction while managing thousands of customer service agents across multiple channels. Jennifer is committed to cultivating diverse teams and building strong relationships within the enterprise ecosystem, leveraging extensive experience in problem-solving and strategic transformation within complex organizations. Currently, Jennifer is pursuing further education at Gustavus Adolphus College.
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