Kathy Petersen is a certified ServiceNow professional with over 20 years of IT experience, specializing in IT service management. They have held positions such as Lead Systems Administrator at Deloitte and Senior Consultant at Infocenter, and currently serve as a Senior Business Analyst for the ServiceNow Platform Delivery Team at Andersen Corporation. Kathy is pursuing an AAS in Computer Technology Systems from Ridgewater College and a BA in French from the University of Minnesota-Morris.
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