Randall Porter is a Senior Product Manager at Andersen Corporation, leading a digital transformation project to enhance customer experience through Salesforce implementation. With experience in product management, Randall has successfully guided strategic roadmaps, influenced stakeholders towards AI adoption, and improved operational efficiency for a user base of 500 Customer Experience agents. Previously, Randall held roles at Renewal by Andersen, overseeing the rollout of Salesforce across retail networks and contributing to process improvements as an Associate Product Manager and Associate Process Analyst. Educational background includes a Bachelor's Degree in International/Global Studies and a minor in Business from the University of Minnesota, along with a brief study at East China Normal University.
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