Troy Groce is a skilled IT professional and entrepreneur with extensive experience in the installation, maintenance, and support of IT infrastructure. Currently serving as the Owner/Operator of Wicked 3d Design LLC and Irish Hearts Computers, Troy has also held the position of Field Operations Specialist at Andersen Corporation since June 2020, focusing on proactive IT system management. Previous roles include Team Lead and Senior Field Service Engineer at Unisys, where responsibilities encompassed customer support, training, and compliance monitoring. Troy began his career as a Field Service Engineer (IT) at SMARTECH & Associates, LP, demonstrating proficiency in various operating systems and technical support. Troy holds an Associate of Applied Science in Computer Technology and Maintenance from Texas State Technical College.
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