Greg Kong is a Senior Manager of Technical Integration & Support at Andgo Systems, where they leverage over 10 years of customer support experience. Previously, Greg held positions such as Technical Support Manager and Sr. Escalation Engineer at Riverbed Technology, and Senior Support Engineer at Aternity. They possess a strong background in mentoring teams, improving process efficiencies, and ensuring customer satisfaction. Greg earned a B.S. in Computer Engineering from Northeastern University, and holds certifications in customer satisfaction and growth mindset.
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