Adam C.

Adam C. is a highly accomplished professional with extensive experience in customer solutions, brand consulting, and retail operations. As a Customer Solutions Specialist at ANDMORE, Adam has consistently exceeded performance targets, resolving an average of 35 tickets weekly and achieving a 94% customer satisfaction score. Adam's role as a Brand Consultant at ELLA Collective involved designing key company documents and crafting compelling product descriptions for over 1,000 items, enhancing brand consistency. Previously, Adam served as an Assistant Store Manager at Lacoste, where impressive sales growth led to recognition for driving $1M in annual sales. Adam's expertise in customer experience has also been demonstrated in positions at ICO Uniforms and Boston Proper, where management led to reduced turnover and improved customer satisfaction metrics. Adam holds a Bachelor's Degree in Fashion Marketing and Management from The Art Institutes and a Certificate in Business Administration and Management from The Wharton School.