Andromeda Technology
Charlie Mitchell is an experienced IT professional with a diverse background in technical support, project management, and client relations. Currently serving as an IT Field Technician at Andromeda Technology since May 2018, Charlie supports networks, servers, and PCs for various businesses in the Chicago area while maintaining strong relationships with clients. Prior roles include IT Project Manager at Innovative Management Associates, where Charlie managed networks and equipment across multiple facilities in two states, and Senior Field Technician at Creative Technology Solutions, providing end-user support in four states. Additional experience includes positions as Field Technician at HOCS, IT Help Desk Technician at ADP, and owner of Mobile PC Repair. Charlie's career began as an Aviation Machinist Mate in the US Navy, highlighting leadership and technical skills. Educational qualifications include studies at Tampa Technical Institute and Sarasota High School.
Andromeda Technology
Business technology evolves at a rapid pace. It's a challenge to implement solutions that meet your requirements now – and also have the flexibility to change and scale in the future. Even more complicated is the sea of vendors IT leaders and business owners have to deal with to ensure you have all the systems you need to keep your business running effectively. Andromeda was created to serve as a single, expert source for all your cloud, local day-to-day IT service, physical security, and connectivity needs. We're your go-to resource for solutions that enable growth while meeting the needs of remote workers, multiple sites, and your customers. If your current IT provider keeps leaving you with the same recurring problems that never get solved, we'll break the break/fix cycle. We offer solutions and support in these areas and more: Managed IT services IT consultation Project management Cloud solutions Microsoft 365 Network infrastructure and management Business phone systems (cloud, premise-based, and hybrid) Integrated physical security CCTV security cameras Based in Northeast Illinois, we’ve delivered secure, scalable IT solutions for over 28 years, backed by a passion for helping businesses succeed. We'll take a proactive – not reactive – approach to combating your IT challenges, and we won’t stop until the job is done right. Reach out to Andromeda for a single, expert source for all your technology needs, delivered by a team that cares about customer service above all else. Call (815) 836-0030 or contact us via our website.