Lewis Cole

Head Of Customer Operations

Lewis Cole currently serves as the Head of Customer Operations at Animed Direct, overseeing both the Customer Services Team and the Prescription Operations teams, while also managing relationships with logistics colleagues within a centralized business structure. Previous roles include Head of Customer Support at Lisa Angel Limited and Customer Service Manager at Banner, where Lewis contributed to customer service excellence in the banking and financial sector. Additionally, Lewis gained extensive experience at Naked Wines, holding various positions such as Training & Development Manager and Global Project Manager, and began a career in customer service at Virgin Wines and Sontec Electronics Ltd. Lewis completed education at Hellesdon High School from 1999 to 2003.

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