Michael Abreu

Michael Abreu currently serves as an IT Systems Analyst at Another Broken Egg Cafe, where responsibilities include managing and supporting IoT systems for corporate and franchisee cafes while focusing on enhancing technology delivery efficiency. Prior to this role, Michael worked for Encore in various capacities, including Internet Services Specialist at Ritz Carlton and JW Marriott Orlando, where setup, configuration, and testing of network hardware were key responsibilities, as well as training senior technicians and coaching sales teams on internet services. Additional experience includes supporting network infrastructure at Hilton’s Waldorf Astoria and serving as Technical Supervisor, emphasizing guest service and audiovisual operations at Disney's Boardwalk. Michael holds an Associate of Science degree in Cloud Infrastructure Security from Valencia College and completed studies at F.I.R.S.T. Institute in 2014.