Anovia is a white-label technical delivery partner for MSPs, VARs, and OEM ecosystems. We provide the staff augmentation, certified specialists, and carve-out managed services that help partners scale delivery, protect SLAs, and grow revenue - all under your brand, never in front of your customer.

For more than two decades, Anovia has helped North American MSPs, technology providers, and OEM partner programs solve one of their biggest challenges: delivering consistently when internal resources are stretched, specialized talent is scarce, or customer demand exceeds available capacity.

Our teams operate as an extension of yours. Whether you need dedicated engineers, overflow support, after-hours coverage, project delivery resources, or fully managed service carve-outs, we work behind your brand while you remain the trusted face of the customer relationship.

📊 𝐃𝐚𝐭𝐚-𝐃𝐫𝐢𝐯𝐞𝐧 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 𝐓𝐡𝐚𝐭 𝐃𝐞𝐟𝐢𝐧𝐞 𝐎𝐮𝐫 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 

   •	725,000+ Tickets resolved 
   •	300+ Certified support specialists 
   •	99.7% SLA Achievement Rate 
   •	98% Customer Satisfaction 
   •	99.9% Uptime for managed systems 
   •	80% First Contact Resolution 
   •	Global delivery, 24/7 Operations

💡 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 𝐖𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 

Avaya | Cisco | Mitel | Microsoft Teams | Microsoft 365 | Genesys | OpenScape | Five9 | Dialpad | Unify | Motorola Solutions | Public Safety Systems | Legacy Nortel


🔧 𝐎𝐮𝐫 𝐂𝐨𝐫𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬

   •	Staff Augmentation & Dedicated Technical Resources
   •	White-Label Managed Services
   •	Network Operations Center (NOC)
   •	Security Operations Center (SOC)
   •	IT Help Desk & Technical Support
   •	Unified Communications & Contact Center Support
   •	Cloud Managed Services & Migration
   •	Professional IT Services
   •	Multilingual Customer & Technical Support
   •	IT Staffing & Specialized Engineering Teams
   •	AI Services

You keep the customer relationship. We deliver behind your brand.

⚡ Let’s connect


Anovia Inc.

This department provides assistance and solutions for technical issues faced by users and clients.

Technical Support

This department provides assistance and maintenance for technology-related issues within the organization.

IT Support Services

This department focuses on managing and optimizing the renewal process for existing clients and subscriptions.

Renewals Management

This department is responsible for managing and supporting the technical infrastructure and services within the organization.

Technical Services

This department oversees and optimizes organizational processes and efficiency.

Operations Management

This department manages and optimizes the sales process and order management activities.

Anovia Inc.

Org chart

Teams

Technical Support

IT Support Services

Renewals Management

Technical Services

Operations Management

Sales Operations

Offices