Jeff Norris is a seasoned engineering leader with over 20 years of experience in software development, currently serving as the Senior Engineering Manager at Anrok, focusing on filing efficiency for global sales tax solutions. Previously, Jeff held senior roles at Etsy, managing teams in Trust & Safety and Customer Service product engineering, where they successfully led initiatives that reduced unexpected mature views and customer reports. Jeff has also contributed as a principal consultant at ThoughtWorks, leading full-stack teams on various projects, including significant advancements in e-commerce and mobile applications. Jeff holds a Master’s degree from Rensselaer Polytechnic Institute and a Bachelor’s degree from John Carroll University.
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