James Johnstone has extensive experience in telephony and project management across multiple sectors. Notable roles include Telephony Manager at Welcome Finance, overseeing ACD management for call centers, and Project Manager at ANS Group, focusing on cloud projects for Microsoft. Additional key positions held include Voice Engineer/Administrator at Expedia, UC Project Manager at Getronics, and Azure Project Manager at Servent Ltd, demonstrating expertise in telecom systems, project execution, and cloud technology. James also possesses a degree in Technology Management from the University of Sunderland and has engaged in various consultancy and analyst roles throughout a career spanning over two decades.
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