Michael Ward is a seasoned IT professional with extensive experience in cloud engineering and technical support. Currently serving as a Senior Cloud Engineer at ANS Group since March 2022, Michael specializes in managing customer cloud environments, conducting cloud health reviews, and overseeing onboarding processes for new clients. Prior experience includes roles such as Senior Windows Engineer at UKFast and various positions at Bodycote, Adept4 plc, Rio Tinto, and other organizations. Michael's background encompasses 1st to 3rd line support, major incident management, infrastructure monitoring, and cross-training of junior staff, complemented by a strong educational foundation that includes an HND in Business Computing from Leeds Beckett University.
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