Steven Breen is a seasoned professional with extensive experience in customer success and managed services, currently serving as the Customer Success Director at ANS Group since September 2010. In this senior leadership role, Steven brings the Voice of the Customer to the boardroom and emphasizes accountability. Previous roles at ANS Group include Managed Services Director, Head of Managed Services, and Service Delivery Manager, where responsibilities encompassed leadership in service management, relationship management for premier accounts, and driving continuous service improvement. Prior to ANS, Steven held IT roles at LWC Drinks, Yearsley Group, Cohens Chemist, Barry Bennett Ltd, and The Triage Group, accumulating a wealth of knowledge in IT systems, infrastructure management, and customer support. Steven's educational background includes an NVQ 3 in Electrical and Electronics Engineering and Computing from North Trafford College, alongside eight GCSEs from Irlam and Cadishead Community High School.
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