AnswerFirst Communications, Inc.
Michael Stroud is an experienced IT professional currently serving as the IT Development Coordinator at AnswerFirst Communications, Inc. since March 2013. Stroud focuses on planning and managing technology projects that align with business goals and drive process improvements, employing agile methodologies and best practices. Prior experience includes a role as IT Administrator at Leto from March 1998 to March 2013, where Stroud specialized in network planning and maintenance. Earlier career highlights include working as a Graphics and Layout Designer at RP & G Printing, contributing to design projects, and serving as Distribution Manager at Columbia Restaurant, overseeing quality control for food production. Michael Stroud holds a Bachelor of Applied Science in Technology Management from St. Petersburg College.
AnswerFirst Communications, Inc.
AnswerFirst provides clients and their customers with exceptional 24/7 customer service and answering service solutions. We handle all types of business communications including telephone, email, SMS and chat. We are commonly used for traditional messaging (answering service), direct response, technical support and order processing however, each of our solutions are tailored to each client's particular needs. AnswerFirst is a growing company with more than 2000 international clients. Visit our website at http://www.answerfirst.com for more information.