We hold ourselves to the highest standards of excellence, push boundaries, and have developed the blueprint for best practices in our industry.

We are committed to ongoing learning and growth, constantly seeking ways to innovate, evolve, and fine-tune our skills and processes.

We are driven by a shared passion for creating positive impact, whether it’s through our work, our relationships, or our community involvement.

We become a seamless extension of your business by anticipating your needs and providing solutions that align with your goals and values.

We sprinkle a little sunshine in every interaction, going above and beyond to leave callers delighted and eager to share their experience with others.

We embrace diversity, celebrate achievements, and value the unique perspectives and contributions of every team member.

Proudly Canadian-owned and operated, AnswerPlus has delivered award-winning 24/7 call answering services for over 60 years. Our services included outsourced call handling, urgent call dispatch, appointment scheduling, and bilingual contact centre services in English and French. With seven offices and virtual receptionists across the country, we've become the go-to choice for business seeking faster, more reliable, customer service. Founded by Dolly Lloyd in 1961, AnswerPlus was built on the belief that great service came from people who truly care. That philosophy remains at the core of what we do today, earning the trust of over 2,500 customers who rely on us to answer their critical calls.

Call Center

Telecommunications

AnswerPlus

AnswerPlus' headquarters in Hamilton, Ontario

AnswerPlus HQ

AnswerPlus Cornwall 

AnswerPlus Edmonton 

This department focuses on assisting customers with inquiries, providing solutions to issues, and ensuring a positive customer experience.

Customer Support

This department oversees and manages the day-to-day operations and efficiencies within the organization.

Operations Department

The leadership team at AnswerPlus has a long history of experience in the industry. They have worked with some of the biggest names in the business, and have a wealth of knowledge to offer their clients. They are also highly educated, with degrees from some of the most prestigious universities in the country.

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Other teams

Operations Department

Leadership Team