Michael Ferraro

Senior Customer Success Manager at Antenna

Michael Ferraro has a diverse work experience spanning several companies and roles. Michael started their career at Nielsen in 2012, where they worked as a Commercial Analyst and later as an Advertising Research Analyst. Michael then transitioned to the role of Client Service Associate before leaving the company in 2016.

In 2016, Ferraro joined ONEcount as a Client Relations Specialist, where they stayed until 2018. During this time, they honed their skills in client relations and management.

From 2018 to 2021, Ferraro worked at POTOO® as a Senior Account Manager, focusing on e-commerce. Michael demonstrated their expertise in managing accounts and supporting clients in the e-commerce industry.

In 2021, Ferraro joined Jungle Scout as a Customer Success Manager, a role they held until 2023. Here, they continued to showcase their commitment to client satisfaction and success.

Most recently, Ferraro started working at Antenna in 2023 as a Customer Success Manager. Michael'sresponsibilities at this company are ongoing.

Overall, Ferraro's work experience highlights their proficiency in customer success management, client relations, account management, and e-commerce.

Michael Ferraro obtained their Bachelor of Arts (B.A.) degree in Media Studies from Southern Connecticut State University. Michael attended the university from 2006 to 2010. Additionally, they obtained a Sponsored Ads Certification from Amazon in January 2023.

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Previous companies

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Timeline

  • Senior Customer Success Manager

    February 1, 2024 - present

  • Customer Success Manager

    February, 2023

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