Lane Cook

Lane Cook has over six years of experience in customer success and customer service roles. Cook began their career at Blackboard in November 2015 as a Customer Service Representative and later became a Partnership Manager. In July 2019, Cook joined Anthology Inc as a Customer Success Supervisor. Currently, Cook holds the role of Principal Customer Success Advocate at Anthology Inc, a position they have held since July 2021.

Lane Cook attended Full Sail University from 2023 to 2025, where they earned a Bachelor of Science degree in User Experience. Prior to that, Lane attended Somerset Community College, although the specific duration and degree obtained are not provided. Additionally, Lane obtained various certifications from LinkedIn, including Cultivating Cultural Competence and Inclusion in 2024, Learning OneNote Online in 2024, Cultivating a Growth Mindset in 2024, Interviewing Techniques in 2023, Onboarding New Hires as a Manager in 2023, Cert Prep: PMI Agile Certified Practitioner (PMI-ACP)® in 2022, Leading at a Distance in 2020, Setting Team and Employee Goals Using SMART Methodology in 2020, and Productivity Principles to Make Time for What's Important in 2020.