Richard Smith is a seasoned professional in customer success management with extensive experience across various companies. Currently serving as a Customer Success Manager at Anthology Inc since March 2025, Richard has previously held similar roles at TeamDynamix and Ellucian, where responsibilities included managing client relationships, overseeing contract renewals, and facilitating product adoption. Richard also co-founded Sincerely Nashville LLC in February 2024, acting as Chief Operations Officer. In addition, Richard has held positions such as Cloud Services Delivery Manager at SAS and Director of Higher Education Sales at Doctums, demonstrating a strong background in customer communication and technical management. Richard holds an Associate of Arts degree from Valencia College.
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