Erik Markensten has over two decades of experience in design, currently serving as Head of Design at Antrop, a UX and service design agency focused on analyzing real customer experiences and designing services that align with human needs and behaviors since September 2001. Erik's academic background includes a Master of Science in Cognitive Science from the University of Linköping and a Licentiate degree from KTH Royal Institute of Technology. Previous professional roles include positions as an Interaction Architect at Icon Medialab and Sogeti Sweden, and Erik also contributed as a PhD student at KTH Royal Institute of Technology from 2002 to 2005.
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