Ryan S.

Ryan S. is a highly experienced IT professional with a diverse background in software licensing, business analysis, and IT support roles. Currently serving as a Software Licensing Officer and previously as a Business Analyst and Windows System Administrator at The Australian National University, Ryan excels in providing proactive IT support, mentoring team members, and maintaining documentation. Ryan has a proven track record in leading service desk teams, managing incidents, and enhancing service delivery capabilities. Prior experience includes roles at ActewAGL, Zedi, and Telstra Global, with responsibilities ranging from customer support to system administration. Educational qualifications include a Master of Science in Information Management, several certificates in training and assessment, and a Graduate Certificate in Cyber Security and Networking.