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Amy Yang

Technical Product Support Specialist at Anvil

Amy Y. currently serves as a Technical Product Support Specialist at Anvil since April 2023. Prior to this, Amy held several roles at Edmodo, including Customer Experience Lead, where responsibilities included leading customer support initiatives, mentoring a team, and optimizing troubleshooting processes. Amy also contributed to Edmodo as a Quality Assurance Tester, developing extensive test documentation and executing various testing strategies across product areas. Earlier experience includes roles as a Customer Experience Advocate, addressing user inquiries and troubleshooting technical issues, and as a Multiple Subject Teacher at Garvey School District, focusing on adaptive learning and student progress assessment. Amy holds a Master of Arts in Teaching and a Bachelor of Arts in Education and Comparative Literature from UC Irvine.

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San Francisco, United States

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