Anvil
Amy Y. currently serves as a Technical Product Support Specialist at Anvil since April 2023. Prior to this, Amy held several roles at Edmodo, including Customer Experience Lead, where responsibilities included leading customer support initiatives, mentoring a team, and optimizing troubleshooting processes. Amy also contributed to Edmodo as a Quality Assurance Tester, developing extensive test documentation and executing various testing strategies across product areas. Earlier experience includes roles as a Customer Experience Advocate, addressing user inquiries and troubleshooting technical issues, and as a Multiple Subject Teacher at Garvey School District, focusing on adaptive learning and student progress assessment. Amy holds a Master of Arts in Teaching and a Bachelor of Arts in Education and Comparative Literature from UC Irvine.
Anvil
Anvil is a San Francisco, CA based software company that specializes in providing digital document management services. Their technology enables the end user to create, convert, extract, and modify PDF forms into customized, dynamic web experiences. They work closely with the financial services industry using technology to automate business processes.