Ashraf Jansen is a results-oriented senior leader with extensive experience in customer service management, currently serving as Customer Service Team Manager at AnyVan.com since April 2021. With prior roles as Director at Diamond Legacy Pty (Ltd) and Customer Service Specialist at Discovery Limited, Ashraf has demonstrated expertise in resolving telephonic queries and handling escalated complaints. Earlier positions include Financial Advisor at Old Mutual South Africa, where responsibilities encompassed data capturing and customer support, and Vodacom Call Centre Agent specializing in technical support for Blackberry devices. Ashraf holds a Higher National Diploma in Operations Management and Supervision from Alison and a certificate in Information Technology from Vodacom Techno Center.
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