Carl Appel is an experienced Information Technology professional with a diverse background spanning over two decades. Currently serving as an Information Technology Support Analyst at AnyVan.com since April 2022, Carl manages Jira Service Management tickets, provides onsite and remote support, and oversees various SaaS administration tools including Google Workspace and AWS IAM. Previously, Carl worked as an Information Technology Support Consultant at Bosch, focusing on incident response and IT service management for the Africa region, and as a team leader for the MFP rollout project at the Auditor-General of South Africa. Carl's career began at Datacentrix and Denel Aerospace Systems, where roles included support engineering and desktop support. Carl holds a National Certificate in Practical Management from the University of Pretoria, complementing a robust technical skill set in hardware and software troubleshooting, network support, and customer service.
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