Michael Silvio is an accomplished Customer Success Manager and Professional Services Delivery Manager at AnywhereNow, the World’s First Certified Microsoft Teams Omnichannel Contact Center, since April 2021. Previously, Michael held positions as a Senior Telecommunications Engineer at Five9, and as an Engineer Advisor at Aetna, where responsibilities included advanced leadership and infrastructure management. Earlier career roles at MEDRAD, Fisher Scientific, PNC, Gateway Health, FreeMarkets, Inc., and Mellon Financial contributed to extensive expertise in telecommunications, unified communications, and project management. Michael holds a Bachelor of Science in Business Administration with a focus on Computer Information Management from Point Park University.
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