Adam Dzwonczyk is an experienced service and experience designer with a robust background in user-centered methodologies and design strategies. Notable positions include Senior User Experience & Service Designer at Concentrix Tigerspike and Senior Service Designer at ANZ, where Adam focused on delivering impactful, human-centered solutions across various industries, including finance and technology. Previous roles at organizations such as R/GA, AMP, and Westpac reflect a strong ability to bridge the gap between user needs and business goals, contributing to innovative service designs and experiences. Adam's academic background includes a Bachelor's Degree in Industrial Design from Swinburne University of Technology, complemented by a winter exchange semester at HAWK - University of Applied Science and Arts. Adam also founded DZW Service Design, emphasizing research-driven design solutions for real client challenges.
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