Amit Mathew is a dedicated Senior Manager C&Q with over 12 years of experience in training delivery, operations management, and process improvement. Currently, they hold roles as Senior Team Manager at ANZ and Training and Quality Manager at Infosys BPM, where they lead customer service delivery and soft skill enhancement workshops. Amit has been with Infosys BPO since 2006, initially as a Trainer before progressing to Operations Lead. They earned an MBA in Human Resources Management from Sikkim Manipal University while also holding a Bachelor’s degree in Commerce.
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