Ben Anderson is an accomplished executive leader with over 20 years of experience in driving transformative change within the financial services industry. They currently serve as the Head of Retail Transformation at ANZ's Global Capability Centre in Bengaluru, India, providing strategic direction to retail teams and focusing on customer experience improvements through automation and process optimization. Past roles at ANZ include General Manager positions overseeing the ANZ App and Internet Banking, as well as significant contributions as a Tribe Performance Lead and Branch Process Manager. Ben holds a Bachelor of Business Administration from the University of Newcastle, specializing in Industrial Relations and Human Resource Management.
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