Carissa Hanafi possesses a diverse background in business transformation and communication, with experience spanning multiple banking institutions. Notable roles include Planning and Management Reporting Lead at Open Banking, Digital Transformation Change and Process Manager at Esquire Bank, and Communications Lead at Citi and BMO Financial Group. Carissa has a robust skill set in project management, stakeholder engagement, and business process improvement, demonstrated through significant contributions in various projects at National Australia Bank. Currently, Carissa serves as Change and Implementation Manager at ANZ. Academic credentials include a Bachelor's degree in Entrepreneurial and Small Business Operations from Victoria University and a degree in Entrepreneurship and Business from IÉSEG School of Management.
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