Emilio Eugenio is an experienced customer service specialist who has worked across various sectors, including hospitality, administration, and people management. Emilio previously served as a Shift Supervisor at Nando's Australia from 2012 to 2019, where they managed stock and customer service operations. Currently, Emilio works as a Team Manager in the Business & Private Bank, coaching customer service experts to improve performance through capacity management and data analysis, while advocating for enhanced business customer experiences. Emilio holds a Bachelor of Science in Physiology from the University of Melbourne, earned between 2015 and 2018.
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