Fern Rostant

Fern Rostant is a dual British and Australian citizen with a strong background in customer experience and marketing management. They have held various roles, including NPS Framework Lead at EnergyAustralia and Voice of Customer Manager at ANZ, where they utilized data-driven insights to enhance customer experiences. Fern began their career as an Airport Handling Agent at Servisair and later progressed to supervisory roles while studying at Cardiff University. They earned a Bachelor of Science in Mathematics, Statistics, and Operational Research from Cardiff University, as well as additional marketing qualifications from the Australian Association of National Advertisers.