Fiona H. is a skilled generalist in financial services, with a strong passion for enhancing customer and staff outcomes through Behavioral Science. They recently completed an MSc in Behavioral Science, focusing on corporate behavior and sustainable investment in pensions. Fiona has held various roles, including Behavioral Science Manager at Commonwealth Bank and Business Intelligence Lead at ANZ, utilizing their expertise in data analytics, project management, and strategy execution. Currently, they are applying their Behavioral Science skills to improve financial wellbeing for customers. Fiona advocates for the application of Behavioral Science and Human-Centered Design to foster better decision-making and societal outcomes.
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