Gavin Yu has extensive experience in business analysis and project management across various industries. They served as a Senior Business Analyst at companies such as National Australia Bank and Latitude Financial Services, focusing on areas like KYC and credit risk. Gavin held leadership roles, including Capability Lead at nbn™ Australia, where they optimized Salesforce processes. Currently, they are a Senior Business Analyst at ANZ, leading the discovery phase of a regulatory program to implement AI-driven complaint management capabilities. They studied at Monash University from 1995 to 1997.
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