Jackie Brown

Jackie Brown is an experienced administrative and concierge services professional with a career spanning over 15 years. Currently serving as an Administrative Assistant at ANZ since October 2024, Jackie previously held the role of Concierge Services Manager at ISS A/S and First Contact, responsible for providing comprehensive operational support and developing policies. Jackie has managed front office operations as Guest Services Manager at The Westin Bayshore in Vancouver, where notable achievements included staff training and guest satisfaction. Early contributions to the hospitality sector were made at Taveuni Ocean Sports as General Manager and at Madinat Jumeirah as Concierge. Educated at The Blue Mountains International Hotel Management School, Jackie holds a Bachelor's degree in Business, Economics, Law, and Strategic Planning.