Karen Dsylva is an experienced KYC Specialist and Due Diligence professional with a background in fraud prevention and recruitment. Having worked as a Fraud Specialist at Chase from 2016 to 2017, they managed credit and debit card transactions and resolved customer claims. Subsequently, from 2019 to 2022, they served as a Recruitment Analyst for Chandler Macleod Group, where they focused on candidate sourcing and screening. Currently, Karen is employed as a KYC Senior Specialist at ANZ, where they prepare documentation for new customer accounts and assess high-risk profiles. Karen holds a Bachelor of Commerce degree from Baldwin Methodist Women's College, earned between 2013 and 2015.
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