Kate Berens is a strategic research and insights manager at ANZ, where they collaborate with cross-functional teams and agencies to deliver evidence-based insights that enhance customer propositions and drive strategic decisions. Previously, Kate served as a voice of the customer manager at Cluey Learning and William Hill, leading research teams and building in-house functions to provide impactful customer insights. Their career also includes roles as a senior consultant at EY Sweeney and an account manager at TNS Research Surveys. Kate's experience in client services began at The Nielsen Company, setting the foundation for their expertise in research and insights.
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