Krishnapriya Kumar has over nine years of diverse experience in the legal and banking sectors, currently serving as a Journey Expert and Business Engagement Manager at ANZ since July 2014. In this role, Krishnapriya represents the Customer Resolution and Remediation Portfolio on significant change initiatives and previously held positions including Systemic Issues Insights Manager, where responsibilities included analyzing data to identify Possible Systemic Issues, and Senior Complex Complaints Consultant, focusing on escalated complaints. Prior experience encompasses various legal positions, including as a volunteer solicitor, a solicitor managing litigation claims, and internships in corporate and criminal law. Krishnapriya holds a Bachelor of Laws from La Trobe University and a Graduate Diploma in Legal Practice from the Leo Cussen Institute.
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